Privacy Policy
Last Updated: January 13, 2025
1. Purpose of Collection and Use of Personal Information
The Company collects and uses personal information for the following purposes:
- Member registration and management
- Service provision and operation
- Payment processing and refunds
- Customer inquiry response
- Service improvement and new service development
- Legal compliance
2. Personal Information Collected
Required Information:
- Email address
- Password (encrypted storage)
- Nickname
Information Collected During Service Use:
- Exchange API keys (AES-256 encrypted storage)
- Exchange UID (for referral registration)
- Payment transaction ID (TxID)
- Trading history and returns
- Service usage records
Automatically Collected Information:
- IP address
- Browser type and version
- Service access date and time
3. Retention Period of Personal Information
The Company will destroy personal information without delay once the purpose of collection and use has been achieved.
- Member information: Until membership withdrawal
- Transaction records: 5 years as required by law
- Payment information: 5 years as required by law
- Service usage records: 3 years
4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties in principle. However, exceptions are made in the following cases:
- When the member has given prior consent
- When required by law or requested by investigative agencies according to legal procedures
5. Security Measures for Personal Information
The Company takes the following measures to ensure the security of personal information:
- Encrypted storage of passwords (bcrypt)
- AES-256 encryption of API keys
- Data transmission encryption via SSL/TLS
- Access rights management and restrictions
- Regular security audits
- Personal information access log retention
6. User Rights and How to Exercise Them
Members can exercise the following rights at any time:
- Request to view personal information
- Request for correction if there are errors
- Request for deletion
- Request for processing suspension
You can exercise these rights through the settings page or by contacting Customer Support.
7. Use of Cookies
The Company uses cookies for service convenience:
- Session management and login state maintenance
- User preferences storage
- Service usage analysis
Members can refuse to store cookies through browser settings, but this may limit service functionality.
8. Privacy Officer
For inquiries regarding personal information protection, please contact:
Department: Privacy Protection Team
Contact: Q&A Board
9. Changes to Privacy Policy
This Privacy Policy may be updated due to changes in laws, policies, or security technologies.
Changes will be announced through notices 7 days before implementation, and important changes will be communicated via email.